Attention : Problem accessing chat site
For all users who cannot access the chat site after the recent upgrade.(2 November 2006)
For my case I see the following error codes.
An error has occured communicating with the server. Please reload the applet and try again.
You need to check that you have the latest version of
Java Runtime Environment (version 5.0 Update 9)
Option 1
If you are are on Windows OS go to
http://www.java.com/en/download/windows_ie.jsp
Option 2
If you can see the Java teacup icon on your taskbar, right click on it and select <Open Control Panel>
The popup that appear will have a selection to update the software.
Anyway, it will autodetect the version you have and whether you need to update.
Next
After making sure you have the updated version. You need to remove all previous version of Java Runtime Environment (JRE)
Go to Control Panel, select Add/Remove Programs
Once in, scroll down and locate J2SE Runtime Environment, remove all versions except 5.0 Update 9.
Next
If you are using IE, open the browser,
Click <tools>, <Internet Options> and select Advance
On the screen scroll down and locate
Java(Sun)
You should see only one <Use JRE 1.5.0_09 ...>
Make sure this is ticked.
Just below Java(Sun) you will see Microsoft VM
There are three options below it, unticked all three
Thats it. Hope it works for you.
Please note you may need to restart your PC a few times.
